Privacy Policy

Short version: we collect what the app needs to work, we never sell it, and you can delete everything at any time.

What we collect and why

• Your account. You sign in with Apple or Google. We receive your name, email address and an account identifier from them, only to know it's you. We never see your password and never post anything for you.
• Your profile. What you add to it: name, photos, birth date, gender, activities, languages, a short bio, and, if you use nudges, what you're looking for. Your profile is visible only to people signed in to Troupy: not to the internet, search engines, or anyone outside Troupy. Your birth date confirms you're 18 or older and shows your age on your profile.
• Your location. Your home base comes from your phone's location, rounded to about a kilometre before it's saved. It's used only to find what's near you, and nobody else ever sees it. When you check in at an event, your location is compared with the event's place at that moment and isn't stored.
• What you post. Troupies you start or join, posts, comments, votes, events you plan or go to, and pictures you upload. Other members of a troupy can see what you post in it.
• Your connections. When someone accepts your nudge (or you accept theirs), we record that connection. Only the two of you know about it. We do not analyse or profile who you connect with.
• Private messages. Messages between connected people are end-to-end encrypted. Only you and the person you're writing to can read them. Troupy cannot read your messages, even if legally compelled: we hold no decryption keys.
• Notifications. If you allow them, we store your phone's notification token and app language to send you reminders and messages.
• Reports and blocks. If you report or block someone, we keep that record to keep people safe.

What we will never do

• Sell, rent, or broker your personal data, to anyone, ever.
• Use AI on Troupy, or let anyone train AI on your data.
• Show ads of any kind, or use advertising or behavioural tracking SDKs (no Google Analytics, no Meta Pixel).
• Create dark patterns that manipulate your emotions or behaviour.
• Make it difficult to delete your account or your data.

Who else handles your data

A small number of infrastructure providers: hosting, sign-in (Apple, Google), and notification delivery (Expo, Apple Push Notification service, Firebase Cloud Messaging). They process your data only to provide their service, never for their own advertising or analytics.

Deleting your data

You can delete your account at any time in the app: open the menu, then Settings and privacy → Delete my account. Your profile, photos, posts, comments, nudges, connections and messages are deleted right away. Troupies you started stay for their members. See Delete your account if you no longer have the app.

Age

Troupy is for people 18 and older. We don't knowingly collect data from anyone younger, and we delete accounts we find that belong to minors.

Contact

Questions about your privacy: hello@troupy.com. A real person reads every message.

Last updated: November 2026